03 Troubleshooting
Client, Designer
Notes Client and Designer printing - known issues
- Printing a document with search highlights on a Hewlett-Packard PCL (or compatible) printer results in dark black boxes appearing over the search highlights.
- Currently, Notes cannot print to a printer if there is a space in the printer's name.
- The Welcome page must be printed in landscape mode in order to properly read text. If you print it in portrait mode, text runs off the page.
- Printing an OCX (OLE Control Extension) that spans more than one page prints only the first page.
- If you have difficulty printing any text formatted in a Unicode font (for example, Monotype Sans WT J) on a Hewlett-Packard PCL (or compatible) printer, try selecting the option in the printer settings that forces characters to be sent to the printer as downloadable soft fonts or bitmaps. The text may appear correctly on screen, but it may not print correctly.
- In the Personal Address Book, if you print an Account document that spans two pages, the print output is misplaced on the second page. A fix for this is being considered for a future release.
- The top portions of graphical table background images do not print correctly.
- Long subjects run off the page when a view is printed.
- For web pages that contain more than one frame, focus must be on the frame that you intend to print. Click once within the content you wish to print and then preview or print the web page.