Topics

03 Troubleshooting
Client
Switching to Prefers MIME

If, after using Notes mail and receiving messages, a user decides to change their preference from "No Preference" or "Prefers Notes Rich Text" to "Prefers MIME", and they then begin using an Internet client to access their mail, they may find that Notes Rich text messages they received take longer to retrieve from Internet clients. This is because the messages need to be converted from Notes Rich Text format to MIME on the fly during download to the client. These users should increase the message download timeouts on their Internet clients to prevent timing out when very large messages need to be converted.