03 Troubleshooting
Client
Multiple directory catalog issues
Each iNotes Web Mail subscription installed on a Client can have its own directory catalog. If several Web Mail subscriptions with directory catalogs are downloaded to the same machine, several issues may arise:
- Any user with a subscription on that machine can read all of the installed directory catalogs, since they will all be listed in the address selection dialog.
- All the directory catalogs with the same name will appear in the address selection dialog of any Web Mail subscription on that machine.
- Despite having the same name, directory catalogs can contain different information, if they have different replication schedules. If the user can't tell which one is most up to date, they may be using an outdated catalog.
Workaround: Make sure that all directory catalogs on the same Client have the same replication schedule.