When Notes is upgraded from one release to another, the user can be left with a bad full-text index for their Help files. This can occur with a Maintenance Release upgrade, if the user already has a full-text index. This situation leaves the novice user with no alternatives to getting a workable full-text index.
To get to the database properties in R5 Help:
2. Choose Document Properties.
3. In the drop-down list at the top of the properties box, select Database.
4. Click the Search (magnifier) tab.
5. Click Delete Index and then Create Index.