Off-line catalog property box won't open with non-ASCII username

03 Troubleshooting

Client
Off-line catalog property box won't open with non-ASCII username

Off-line users may be unable to select names in a Directory Catalog that include non-ASCII characters, receiving the error "Unable to Create MailUser Object." This would happen if the directory catalog has been set up on a Domino Server to sort by the Alternate Fullname of the user.

Workaround: Reconfigure the on-line Directory Catalog to sort by"Distinguished Name," rebuild the directory catalog, and sync the subscription.