Topics

03 Troubleshooting
Client, Designer, Server
New Offline Configuration document required for database copies

Users with a subscription to a DOLS-enabled database should be able to also install a subscription to a copy of that database. However, if the Administrator creates a new copy of a DOLS-enabled database, and a user with a subscription to the original tries to install a subscription to the copy, DOLS will attempt to overwrite the original subscription. The user gets the message: "This subscription is already installed offline. Do you want to update this subscription?"

Workaround: To allow the user to install a subscription to the copy, when they create the copy the Administrator must delete the copy's Offline Subscription Configuration profile document and create a new one.