IMAP client - known issues

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03 Troubleshooting

Client
IMAP client - known issues

For best results, recreate any proxies from previous versions of Notes.
You may experience problems using the Welcome Page if you have a proxy database listed as your mail database in your Location document. Specifically, since the proxy database does not contain Calendar Information or To Do lists, you will get an "Invalid or nonexistent document " error message when trying to create a new Calendar Entry or To Do from the Basics Welcome Page. Also, the other Welcome Page styles may display an error message in the frames containing the Inbox and Calendar views.
If the Drafts or Sent folders are removed from the proxy, you receive an error when trying to save drafts or send mail. Either recreate the folders or change your Account document Configuration Options to save drafts and sent mail to your Inbox or some other folder.
There is no way to add a certificate to the address book directly from a signed message in an IMAP proxy. You must have the recipient's certificate in order to send encrypted mail over the Internet. As a workaround, you can either download the message into an R5 mail template via IMAP offline mode or POP3, or you can use LDAP to retrieve the certificate when sending encrypted mail. You cannot rename a folder on a Netscape server from a Notes IMAP client database.
To get new mail notifications from your IMAP proxy database, you must:
In some circumstances, Netscape's V3.0 Messaging server does not completely delete folders that have contained messages or that contain subfolders. These folders are turned into No Select folders.
Appending messages to a Cyrus server may cause the error "cannot find the message's UID". If this happens, close the message without saving, and try again.
cc:Mail servers do not currently support the storage of MIME, which results in HTML tags appearing in the body of messages. The text\html part of the message is stored as text\plain by the cc:Mail server.
You can not replicate an IMAP Server Proxy database connected to a cc:Mail server.
A Notes IMAP client database cannot be used with servers that do not conform to the IMAP specification RFC 2060, regarding BODY [HEADER.FIELDS]. Alta Vista servers and cc:Mail servers prior to version 8.30 do not conform to this specification.

These servers cannot correctly interpret the following standard IMAP command:

FETCH X:Y (BODY [HEADER.FIELDS (FROM DATE SUBJECT MESSAGE-ID)])

which Notes uses for summary information regarding messages in an IMAP mailbox. Notes uses this command to improve performance when opening an IMAP Server Proxy database. X:Y represents a message set.