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During normal operation, Outlook users will sometimes encounter a dialog box that states "Unable to save Free/Busy info".

This dialog box appears because iNotes Access for Outlook draws upon a different source for Free/Busy information than Outlook. Free/Busy information is automatically updated by Outlook, which looks to its own source and subsequently finds no information to update.

Users can minimize the appearance of this dialog box by setting the Save Free/Busy Info option in Outlook to "Very Seldom". There is currently no option that allows a user to completely avoid saving Free/Busy info.