03 Troubleshooting
Client, Server
When browser prompts to "work offline," choose No

If the user's browser (IE or Netscape) prompts them to "work offline" they must choose No. If they choose to work offline with their browser there will be no live connection with a server and they will not be able to synchronize. If they choose Yes, the fact that they are not actually synchronizing may not be clear.

Workaround: Make sure users know the difference between working offline with their browser and working offline with DOLS.