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03 Troubleshooting
Client
Outlook "Remove Recurrence" will not work for Notes invitees

Outlook users who use "Remove Recurrence" to update repeating meeting information for a meeting invitee who is using Notes Client will create duplicate entries in the invitee's Calendar View.

For example, an iNotes Access for Outlook user (the "Chair") sends a weekly, repeating meeting invitation to both an Outlook invitee and a Notes Client invitee; both invitees accept the invitation. Subsequently, the Chair decides to cancel one of the weekly meetings, selects the appropriate entry, and then chooses Recurrence->Remove Recurrence->Send Update. Both invitees accept the updated invitation.

The Outlook invitee will see the updated meeting information in their Calendar view, while the Notes Client invitee will see a duplicate meeting entry since Notes cannot update a repeating meeting.