Topics

03 Troubleshooting
Administrator Client, Server
Moving extended mail files from one server to another

When you move an extended mail file (mail50ex.nsf) from one DOLS-enabled Domino 5.0.5 or later server to another using AdminP, the move will not be completed.

This happens because the last step in moving these mail files is for the user to access the original file using Notes. When they do this, it updates the Notes Dialup Connection and Location documents in the Personal Address Book with the new mail file and new mail server information. Then a "Push changes to new mail server" request is created and the old mail file is deleted.

If a user accesses the original file with their browser using DOLS (or via replication) instead of Notes, this last step is not initiated.

The Administrator must use LotusScript to create an agent in the Administrator Request Database that will create the "push changes" request. The LotusScript can be downloaded from the Sandbox on the Lotus Developer Domain. You can get the download from the following URL:

http://www.lotus.com/ldd/sandbox.nsf/ecc552f1ab6e46e4852568a90055c4cd/c425421e4e419540852568630079bb8c?OpenDocument&ExpandSection=1&Highlight=0,admin4.nsf.