03 Troubleshooting
Administrator Client, Client, Designer
Help appears to freeze when using "Always On Top"
The Help database window may appear to freeze:
1. In the Help window, choose View -> Always On Top.
2. Open a dialog box, for example, File -> Database -> Open. It opens, but behind the Help window where you cannot see it.
3. The Help window appears to be frozen, because with the dialog box open you cannot perform any navigation in the Help window.
When this problem occurs, press Esc to close the dialog box, which is hidden behind the Help window. You can then continue using the Help window. Or, if you want to use the dialog box, close Help before choosing the dialog box command again.